Email has now become the primary means of data transmission and customer relationship management. As a result, many companies are outsourcing their non-voice call center needs, including Email support services. We offer Email support services for technical as well as non-technical products and services.
Our Email Support covers services that includes but is not limited to:
- Product Inquiries
- Order Fulfillment
- Order Taking
- Feedback or response to inquiry
- Query resolution
- Troubleshooting for services and products
- Payment Inquiries and documentation
- Query Resolution
- Product or Service information requests
- Customer guidance in collecting data
Through Email support can seek information about advertised products/services, ask questions (technical or non-technical) about the product or service they have purchased or want to purchase, and seek clarifications for pending inquiries, suggestions, feedback or complaints. To accomplish a better customer experience your business needs an effective email support service that is monitored and operated by a specialized staff capable of replying to customer Emails in a prompt, professional, concise and comprehensive manner giving them 100% resolution to their queries accompanied with best customer service satisfaction.
Considerably email support services are the best chosen support you can offer to your worldwide customers. It’s a reliable, flexible and prompt way of establishing seamless communication with your customers. At APS, we believe to provide effective and efficient email support outsourcing services to you that can bring quality yields and furnish a robust growth to your company sales deliberately.